Throughout 2024, we saw a significant increase in organisations recognising the value of custom user guides, and we created more of these essential documents than ever before. Creating a bespoke user guide for your team can be a game-changer for your organisation's efficiency and consistency. 

We won the greatest prize! The Scene & Heard annual quiz!

A charity's fundraising success often links directly to how it targets supporters. Some organisations benefit from broad outreach; others find better results through targeted campaigns. Which one is better for your organisation?

Let's talk about AI - it's happening whether we like it or not. Yes, there are big worries about where AI might lead us, including some scary scenarios. We will leave talking about that to another day! This article is focused on how AI can help you be more efficient and effective today.

At Productle, we've spent many hours training CRM users and observing various training approaches. Here are our top strategies to consider when delivering effective CRM training.